Losing clients

It’s fair to say that in a way, the day you get a client is the day you start losing them. There is a scene in Mad Men – a drama about one of New York’s most prestigious, high-pressure, Madison Avenue advertising agencies, set in the 1960s – in which they...

The Consistency Principle

Continuing the TV theme of the previous blog, why did my wife and I watch ‘Raised by Wolves’, all the way through to the end, when we started thinking it wasn’t that great after about 2/3 episodes? More recently, we watched ‘Losing Alice’ on Apple TV. Originally it...

Why don’t they love you any more?

So, why do people stop loving your product? When I was 13, the TV show I loved above all others was…wait for it…Blake’s 7. I never missed a week, and my devotion was total – until the final episode in which the main characters were killed off and I was very upset! At...

The real value of values

In our latest business book group, we got around to discussing the value of an organisation’s values. Now, everyone in the group felt that they had a clear set of values, and very much tried to stick to them. In business, they knew how they wanted to be, how they...

Why do people look down on comics?

Nowadays, when you say you like comics and superheroes, fewer people roll their eyes than they used to. But even today despite their widespread appeal, some – especially adults – look down on people who still like comics and perhaps even perceive them as...