Through working in a business we all learn things, pick up ideas, and absorb concepts. What might you have learned over the last two years? Spend 10 minutes thinking of at least three things you have learned/do differently/will improve your business.

For me, it was that I started listening to the ‘Social Media Examiner’ Podcast, and I learned that it is almost impossible to predict what will spread on tiktok because despite what you think you know, one video will spread and another get no views at all.

I also learned that sometimes, some customers are not good for your business, and while I wouldn’t necessarily agree with the ‘bin off your worst 20% clients’ theory, there are times when you have to listen to your gut because some customers take more effort and time than they can ever be worth.